The company noted that it will be sharing its values and updates to its users through the status feature available on WhatsApp.
The Message reads:
Over 175 million people message a WhatsApp Business account every day and more will want to do this in the future.
WhatsApp charges businesses to provide customer service on WhatsApp – not people. So, this new update is about optional business features that are a part of the broader efforts to make communicating with a business secure, better, and easier for everyone.
The company is building a business that puts people in control – what people choose to send to a business is up to them, not to WhatsApp.
WhatsApp also reminded its users that they are committed to protecting users’ privacy and security, so personal messages will always have end-to-end encryption, so WhatsApp can’t read or listen to them.
In case you missed it
- Earlier this year, WhatsApp announced that it will start sharing users’ personal information with Facebook.
- The tech giants got a lot of backlash from people concerning this privacy update and they have worked round the clock to clear the misinformation.
- Whatsapp’s new policy forced some users to seek Signal and Telegram as an alternative, as they consequently both experience a surge in downloads.